The Jakarta Philatelic Office will endeavor to fulfill orders and requests through ordering philatelic items and make deliveries with the following conditions:
1. We will process customer orders on weekdays (Monday - Saturday) until 16:00 WIB. If the order passes at 16:00 WIB will be processed the next day or Monday if the transaction is received outside the working day.
2. We will not provide compensation if the order is received late because of an error caused by an incorrect address or due to an error in writing the address by the customer.